1. Data Controller
Under Turkish Personal Data Protection Law No. 6698 ("KVKK"), Dyt. Eda Kılıç Nutrition and Counselling Centre, acting as data controller, adopts the following principles for the processing and protection of the personal data of our website visitors and clients.
2. Contact Details
Address: Mimar Sinan Mah. 1400 Sk. No: 4, Floor 3, Flat 6, Konak / İzmir, Türkiye
Email: [email protected]
Phone: 0542 676 41 99
3. Categories of Personal Data Processed
- Identity data: name, surname, date of birth.
- Contact data: phone number, email address, postal address.
- Health and nutrition data: height, weight and body measurements, eating habits, health conditions, medications and test results you choose to share, and the progress records kept during counselling.
- Financial data: payment and invoice details required for billing the service.
- Request/complaint data: the name, email, phone, subject and message you submit through the website contact form.
4. Special Categories of Personal Data (Health Data)
Under Article 6 of the KVKK, health data is a special category of personal data. Your health and nutrition data is processed only to provide the nutrition counselling service, under an obligation of confidentiality and in line with the conditions set out in the Law, including your explicit consent where required.
5. Purposes of Processing
- Planning and providing nutrition counselling services, in person and online,
- Planning and managing appointments,
- Keeping client records and following your progress,
- Invoicing and accounting,
- Evaluating your requests and complaints,
- Fulfilling legal obligations arising from applicable legislation,
- General information and communication activities.
6. Method of Collection and Legal Basis
Your personal data is collected verbally and in writing during counselling sessions, through telephone, messaging and email channels, through online meeting tools and through the website contact form, in both electronic and physical form.
The legal basis is Articles 5 and 6 of the KVKK: the establishment and performance of a contract, compliance with a legal obligation, the establishment and protection of a right, our legitimate interest and — where required — your explicit consent.
7. Transfer of Personal Data
Your personal data is shared only in the following cases and limited to that purpose:
- With authorised public institutions and judicial authorities where legislation requires it,
- With our financial advisers for invoicing and accounting,
- With our legal advisers in the event of a dispute.
The website shows embedded YouTube videos and a Google Maps map, and WhatsApp may be used for communication. When you use these services, their providers may process data on servers abroad under their own privacy policies. Apart from this, your personal data is not transferred abroad.
8. Retention Period
Client records are kept for the period required by the counselling relationship and by applicable legislation. Data obtained through the contact form is kept for a reasonable period after your request has been resolved, and is then deleted or anonymized. Data whose retention period has expired is deleted, destroyed or anonymized.
9. Data Security
Appropriate technical and organisational measures are taken to prevent unlawful processing of and unlawful access to your personal data and to ensure its safekeeping. Your health and nutrition data is protected under an obligation of confidentiality.
10. KVKK Article 11 — Rights of the Data Subject
Under Article 11 of the KVKK, data subjects have the right to learn whether their personal data is processed; to request information if it has been processed; to learn the purpose of processing and whether it is used in line with that purpose; to know the third parties in Turkey or abroad to whom it has been transferred; to request correction of incomplete or inaccurate data; to request deletion or destruction where the legal conditions are met; to request that correction and deletion be notified to the third parties to whom the data was transferred; to object to an adverse outcome arising solely from automated analysis; and to claim compensation for damages.
To exercise these rights, you may apply in writing to [email protected]. Applications are concluded within thirty days at the latest. Where the process entails an additional cost, the fee set out in the tariff determined by the Personal Data Protection Board may be charged.
11. Changes to This Notice
This notice may be revised in line with changes in legislation and updates to our counselling processes. The current text is always published on this page.
This is an English translation provided for information; the Turkish version prevails.